Online Registration

Neuroscience of Customer Service

Dates: March 16, 2021

Meets: Tue., Mar. 16, 8:30 a.m.-4:30 p.m.

Location: Zoom

Registration Fee & Materials: $249.00

OR
Improving Customer Service Through Science

Leverage Brain Science to Connect with Customer’s Minds & Hearts

YOU WILL LEARN:
  • How to add value to the customer experience
  • How to leverage our neural strategies of information processing to improve internal and external customer interactions
  • How the brain’s need for social connections influences the customer.

SO YOU WILL BE ABLE TO:
  • Increase your ability to hear the customer and be better heard by them
  • Use the BRAIN-based approach to improve the customer service experience
  • Successfully deal with difficult/angry customers
Fee: $249.00
Hours:7.00
CEUs:0.70

Call us at (208) 426-1709 to see if you qualify for a discount on this course.

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