Online Registration

Leader Development Program - Managing Processes

Dates: November 9-10, 2022

Meets: Wed. and Thu., Nov. 9, 10, 8:30 a.m.-4:30 p.m.

Location: Boise State University-Yanke Research Park Rm 510

Registration Fee & Materials: $449.00

Sorry, we are no longer accepting registrations for this course. Please contact our office to find out if it will be rescheduled, or if alternative classes are available.

Learn Proven Process Management Tools

“If a person can’t describe what they do as a process… they don’t know what they are doing.”
– W. Edwards Deming

As a leader, you can quickly increase your team’s effectiveness and overall efficiency, by using proven process tools.
In this session, you will have the opportunity to learn and practice process improvement in the following areas; customer care, project management, decision-making, problem-solving, and delegation.

  • Continuous process improvement for overall work-flow
  • Creating a better customer-care climate
  • Initiating and executing team projects
  • Making decisions and solving problems as a team
  • Delegating important work
Fee: $449.00

Call us at (208) 426-1709 to see if you qualify for a discount on this course.

Boise State University-Yanke Research Park Rm 510

220 E Parkcenter Blvd
Boise, ID 83706