Online Registration

Leader Development Program - Leading Processes

Dates: October 8-9, 2024

Meets: Tue., Wed., Oct. 8, 9, 9 a.m.-4 p.m.

Location: Boise State University-Yanke Research Park Rm 312

Registration Fee & Materials: $549.00

OR
Learn Proven Process Management Tools

“If a person can’t describe what they do as a process… they don’t know what they are doing.”
– W. Edwards Deming

As a leader, you can quickly increase your team’s effectiveness and overall efficiency, by using proven process tools.
In this session, you will have the opportunity to learn and practice process improvement in the following areas; customer care, project management, decision-making, problem-solving, and delegation.

YOU WILL LEARN:
  • Continuous process improvement for overall work-flow
  • Creating a better customer-care climate
  • Initiating and executing team projects
  • Making decisions and solving problems as a team
  • Delegating important work
Fee: $549.00
Hours:14.00
CEUs:1.40

Boise State University-Yanke Research Park Rm 312

220 E Parkcenter Blvd
Boise, ID 83706