Learn How to Take the Bite Out Of Conflict

Conflict is an inevitable part of life. Learn how to leverage conflict so you can realize its benefits and potential for growth.

Many of us have been conditioned to avoid conflict at all costs. Seldom do we learn to embrace conflict and the tools that make it manageable. This course will teach you the latest information and easy to implement techniques from the field of conflict resolution.

COURSE TOPICS

• Causes of conflict
• Listening techniques you have not likely considered
• Understanding the difference between positions and interests
• Balancing power
• Embracing change
• An introduction to our brains on conflict